TOKYO – The following is a list of shops, department stores and other major facilities in Tokyo that are temporarily closed following the government’s declaration of a nationwide state of emergency to curb the spread of new coronavirus.
* As of April 20, 2020.
* Schedules are subject to change.
Updated! Aeon – Supermarkets will remain open but tenant shops will be closed in principle at all 142 Aeon Mall shopping facilities nationwide until further notice.
Update! Bic Camera – Some Bic Camera branches in Tokyo, Kanagawa, Chiba, Saitama, Ibaraki, Hokkaido, Shizuoka, Aichi, Osaka and Okinawa prefectures will be closed until further notice. *Other branches will be open with shortened hours.*
Big Echo – All Big Echo karaoke shops in Tokyo will be closed through May 6. Same applies in Chiba, Fukuoka, Hyogo, Kanagawa, Osaka and Saitama prefectures. Stores in other prefectures will be closed until April 26.
Update! Daimaru, Matsuzakaya – Daimaru Tokyo and Matsuzakaya Ueno department stores will be closed from until further notice. Same applies to Daimaru Shinsaibashi, Daimaru Umeda, Daimaru Kobe, Daimaru Kyoto, Daimaru Suma, Daimaru Ashiya, Daimaru Sapporo, Daimaru Fukuoka Tenjin, Daimaru Kochi, Matsuzakaya Nagoya, Matsuzaka Shizuoka, Matsuzakaya Toyota and Matsuzakaya Takatsuki. *Grocery sections at some stores will open with shortened hours.*
H.I.S. – All branches will be closed in principle until further notice.
Update! Ito Yokado – 158 Ito Yokado supermarkets nationwide will remain open but with shortened hours, closing at 8 p.m. Tenant shops at Ito Yokado’s Ario shopping malls in Tokyo, Kanagawa, Chiba, Saitama, Osaka, Hokkaido, Nagano and Okayama prefectures will be closed in principle until further notice.
Update! Japan Post – Post offices nationwide will open with shortened hours from April 22 until further notice. Most will close at 7 p.m. on weekdays and 6 p.m. on weekends, but some will close at 5 p.m. on all days. 24-hour branches will open at 7 a.m. instead. Japan Post Bank counters will close at 4 p.m.
Update! Keio – Keio Shinjuku and Keio Seisekisakuragaoka department stores will be closed until further notice. *Grocery section at Keio Seisekisakuragaoka will open with shortened hours.*
Update! LaLaport – All LaLaport shopping malls nationwide will be closed until further notice. *Grocery stores, pharmacies, medical clinics and other essential services at some LaLaport locations will be open.*
Lumine – Lumine Ikebukuro, Lumine Yurakucho, Lumine Shinjuku, Lumine Est Shinjuku, Newoman Shinjuku will be closed until further notice. *Nine other Lumine shopping centers in Tokyo, Kanagawa and Saitama prefectures will open only their grocery sections.*
Marui – Yurakucho Marui, Shinjuku Marui, Shibuya Marui, Ikebukuro Marui and all other Marui department stores across Japan will be closed until further notice. *Some grocery sections will open with shortened hours.*
Matsuya – Matsuya Ginza and Matsuya Asakusa department stores will be closed until further notice.
Update! McDonald’s – Eat-in space will be closed at about 1,900 McDonald’s shops in Tokyo and 12 other prefectures from April 20 through May 6. Orders will be limited to takeouts, drive-through and delivery.
Mitsukoshi, Isetan – Mitsukoshi Nihonbashi, Mitsukoshi Ginza, Mitsukoshi Ebisu, Isetan Shinjuku, Isetan Tachikawa and Isetan Urawa department stores will be closed until further notice. Mitsukoshi and Isetan online shops will also be closed.
Odakyu – Odakyu Shinjuku and Odakyu Machida department stores will be closed from April 8 through May 6. *Grocery sections will open with shortened hours.*
Update! Parco – All Parco shopping malls nationwide will be closed until further notice. *Grocery sections and medical clinics at some Parco locations will open.*
Round One – All 103 Round1 indoor leisure facilities nationwide will remain closed until May 6.
Update! Seibu, Sogo – Seibu Ikebukuro, Seibu Shibuya, Seibu Tokorozawa S.C., Seibu Higashitotsuka S.C., Seibu Otsu, Seibu Fukui, Seibu Okazaki, Seibu Akita, Sogo Yokohama, Sogo Chiba, Sogo Hiroshima, Sogo Omiya, Sogo Kawaguchi, Sogo Seishin and Sogo Tokushima department stores will be closed until further notice. *Grocery sections at some locations will open with shortened hours.*
Shibuya 109 – Fashion building Shibuya 109 will be closed from April 8 until early May.
Update! Takashimaya – Nihombashi Takashimaya, Takashimaya Times Square, Tamagawa Takashimaya, Tachikawa Takashimaya, Kashiwa Takashimaya Station Mall, Nagareyama Otakanomori, as well as Takashimaya stores in Yokohama, Konandai, Omiya, Takasaki, Gifu, Osaka, Sakai, Senboku, Kyoto, and Rakusai will be closed until further notice. *Grocery sections will open with shortened hours.*
Update! Tipness – Tipness fitness gyms nationwide will be closed through May 6.
Tobu – Tobu Ikebukuro and Tobu Funabashi department stores will be closed from April 8 through May 6. *Grocery sections will open with shortened hours.*
Update! Toho Cinemas – All Toho Cinemas theaters nationwide will be closed until further notice.
Update! Tokyu – Tokyu Shibuya, Tokyu Kichijoji, Tokyu Tama Plaza and Tokyu Sapporo department stores will be closed until further notice. *Grocery sections at Tokyu Kichijoji, Tokyu Tama Plaza and Tokyu Sapporo will open with shortened hours.*
Update! Tully’s Coffee – About 450 Tully’s Coffee shops nationwide will be closed until further notice. Check here for full list. *Other stores will be open with shortened hours.*
Uniqlo – The majority of Uniqlo stores in Tokyo will be closed from April 8 to May 6 or until further notice. *A selected number of shops will open with shortened hours.*
Update! Yamada Denki – Some Yamada Denki shops located in shopping malls will be closed until further notice. *Other stores in Tokyo, Kanagawa, Chiba, Saitama, Aichi, Gifu, Osaka, Hyogo and Fukuoka prefectures will open with shortened hours (10 a.m. to 7 p.m.). *
New! Yodobashi Camera – Some Yodobashi stores in Tokyo, Kanagawa, Saitama, Chiba, Osaka and Fukuoka prefectures will be closed from April 14 until further notice. Some stores in Hokkaido, Miyagi, Fukushima, Tochigi, Niigata, Kyoto and Aichi prefectures will only operate floors selling essential goods and with shortened hours. Yodobashi’s online store will remain open.
Useful resources for foreign residents and visitors in Japan
- NEW! Tokyo Metropolitan Government’s “Tokyo Coronavirus Support Center for Foreign Residents (TOCOS)” multilingual hotline
– Available in Simple Japanese, English, Chinese, Korean, Vietnamese, Nepali, Indonesian, Tagalog, Thai, Portuguese, Spanish, French, Khmer, and Burmese, 10 a.m. to 5 p.m. on weekdays except national holidays.
0120-296-004 (toll free) - AMDA Medical Information Center’s “Multilingual Consultation Service Regarding COVID-19”
(April 10~May 20, 2020)
– Available in English, 10 a.m. to 5 p.m. on weekdays, 10 a.m. to 3 p.m. on weekends and national holidays. Also available in Chinese, Korean, Tagalog, Thai, Spanish, Vietnamese and Portuguese on designated weekdays. Check schedule here.
03-6233-9266
– Available in English and Chinese on weekdays only, 10 a.m. to 5 p.m.
090-3359-8324 - Tokyo Metropolitan Government’s COVID-19 info
https://stopcovid19.metro.tokyo.lg.jp/en/flow/ - Tokyo Metropolitan Government’s hotline
– Available in English, Chinese, Korean and Japanese, 9 a.m. to 9 p.m.
0570-550571
– Available via fax for those with hearing impairments
03-5388-1396 - Japan National Tourism Organization’s “Guide for when you are feeling ill”
– Multilingual clinic/hospital search available in English, Korean, Simplified Chinese, Traditional Chinese, Japanese
https://www.jnto.go.jp/emergency/eng/mi_guide.html - JNTO’s “Japan Visitor Hotline“
– Available in English, Chinese, Korean and Japanese 24 hours a day
050-3816-2787
+81-50-3816-2787 (from overseas)
http://www.mlit.go.jp/kankocho/content/001328767.pdf - Japan’s health ministry hotline
– Available in Japanese only, 9 a.m. to 9 p.m.
0120-565653 - World Health Organization’s “Q&A on coronaviruses“
https://www.who.int/news-room/q-a-detail/q-a-coronaviruses
