Home care provider survey

The department is seeking participation from home care providers in a national survey about the types, volume and cost of care and services delivered as part of home care packages.

The department is seeking your support to form an accurate national picture of care provided under the Home Care Packages Program. We urge you to take part in this survey to ensure your circumstances, as a home care provider, are considered as part of the analysis of the Home Care Packages Program.

Important information

  • The survey opens on Monday 25 November 2019 and will be open until the end of the year.
  • The survey will be sent by email to all home care package providers by Forms Administration.


We are seeking information that you already hold, as it aligns with clients’ monthly statements.

The department does not currently collect this information. The survey will allow the department to address an important information gap and continue to improve the Home Care Packages Program. We will also use the information to inform any potential future reform options for aged care delivered at home.

If you do not receive an email on Monday 25 November 2019, please contact the Forms Administration helpdesk via email health [at] formsadministration.com.au or by telephone (02) 4403 0640.

Thank you in advance for your participation.