Coronavirus: List of shops closed in Tokyo amid extended state of emergency

TOKYO – The following is a list of major shops, eateries and department stores in Tokyo that are temporarily closed or have shortened hours following the government’s extension of a nationwide state of emergency until May 31 to curb the spread of new coronavirus. 

* As of May 8, 2020.
* Schedules are subject to change.

Update! Aeon – Supermarkets will remain open but tenant shops will be closed in principle at Aeon Mall shopping facilities in Tokyo and various other prefectures until further notice. Meanwhile, 42 Aeon Malls at 19 prefectures elsewhere will reopen from May 13 with shortened hours (10 a.m. to 7 p.m.) Also, some Aeon supermarkets are offering priority checkout lanes during designated hours for the elderly, pregnant women and others at higher risk for severe illness from COVID-19. 

Bic Camera – Some Bic Camera branches in Tokyo, Kanagawa, Chiba, Saitama, Ibaraki, Hokkaido, Shizuoka, Aichi, Osaka and Okinawa prefectures will be closed until further notice. *Other branches will be open with shortened hours.*

Update! Big Echo – All 548 Big Echo karaoke shops nationwide will be closed until further notice. 

Update! Daimaru, Matsuzakaya Daimaru Tokyo and Matsuzakaya Ueno department stores will reopen their grocery sections on weekdays only with shortened hours starting May 7 until further notice. Same applies to Daimaru Shinsaibashi, Daimaru Umeda, Daimaru Kobe, Daimaru Ashiya, Daimaru Fukuoka Tenjin, and Daimaru Kochi. 

H.I.S. – All branches will be closed in principle until further notice. 

Update! Ito Yokado – 158 Ito Yokado supermarkets nationwide will remain open but with shortened hours, closing at 8 p.m. All are offering priority checkout lanes during designated hours for the elderly, pregnant women and others at higher risk for severe illness from COVID-19. Meanwhile, tenant shops at Ito Yokado’s Ario shopping malls in Tokyo, Kanagawa, Chiba, Saitama, Osaka, Hokkaido, Nagano and Okayama prefectures will be closed in principle until further notice. 

Update! Japan Post – Post offices nationwide will be open with shortened hours until further notice. Due to the significant reduction of international flights, acceptance of various mail items destined to various countries, including the United States, has been temporarily suspended.

KeioKeio Shinjuku and Keio Seisekisakuragaoka department stores will be closed until further notice. *Grocery section at Keio Seisekisakuragaoka will open with shortened hours.*

LaLaport – All LaLaport shopping malls nationwide will be closed until further notice. *Grocery stores, pharmacies, medical clinics and other essential services at some LaLaport locations will be open.*

LumineLumine Ikebukuro, Lumine Yurakucho, Lumine Shinjuku, Lumine Est Shinjuku, Newoman Shinjuku, and Lumine Machida will be closed until further notice. *Eight other Lumine shopping centers in Tokyo, Kanagawa and Saitama prefectures will open only their grocery sections.*

MaruiYurakucho Marui, Shinjuku Marui, Shibuya Marui, Ikebukuro Marui and all other Marui department stores across Japan will be closed until further notice. *Grocery sections at some locations will open with shortened hours.* 

Matsuya – Matsuya Ginza and Matsuya Asakusa department stores will be closed until further notice. 

Update! McDonald’s – Eat-in space will be closed at all 2,900 McDonald’s shops nationwide through May 14. Orders will be limited to takeouts, drive-through and delivery.

Update! Mitsukoshi, IsetanMitsukoshi Nihonbashi, Mitsukoshi Ginza, Mitsukoshi Ebisu, Isetan Shinjuku, Isetan Tachikawa and Isetan Urawa department stores will be closed until further notice. Mitsukoshi and Isetan online shops will reopen from 10 a.m. on May 7. 

Update! Odakyu – Odakyu Shinjuku and Odakyu Machida department stores will be closed until further notice. *Grocery sections will open with shortened hours.*

Parco – All Parco shopping malls nationwide will be closed until further notice. *Grocery sections and medical clinics at some locations will open.*

Update! Round One – All 103 Round1 indoor leisure facilities nationwide will remain closed through May 31.

Seibu, SogoSeibu Ikebukuro, Seibu Shibuya, Seibu Tokorozawa S.C., Seibu Higashitotsuka S.C., Seibu Otsu, Seibu Fukui, Seibu Okazaki, Seibu Akita, Sogo Yokohama, Sogo Chiba, Sogo Hiroshima, Sogo Omiya, Sogo Kawaguchi, Sogo Seishin and Sogo Tokushima department stores will be closed until further notice. *Grocery sections at some locations will open with shortened hours.*

Update! Shibuya 109 – Fashion building Shibuya 109 will be closed until further notice.

Update! Starbucks – All Starbucks shops will be closed in principle in Tokyo, Saitama, Chiba, Kanagawa, Osaka, Hyogo, Fukuoka, Hokkaido, Ibaraki, Ishikawa, Gifu, Aichi and Kyoto prefectures until further notice. Stores in all other prefectures will only serve takeouts and drive-throughs, and will close at 7 p.m.*

TakashimayaNihombashi Takashimaya, Takashimaya Times Square, Tamagawa Takashimaya, Tachikawa Takashimaya, Kashiwa Takashimaya Station Mall, Nagareyama Otakanomori, as well as Takashimaya stores in Yokohama, Konandai, Omiya, Takasaki, Gifu, Osaka, Sakai, Senboku, Kyoto, and Rakusai will be closed until further notice. *Grocery sections will open with shortened hours.*

Update! Tipness – Tipness fitness gyms nationwide will be closed through May 31. 

Update! TobuTobu Ikebukuro and Tobu Funabashi department stores will be closed until further notice. *Grocery sections will open with shortened hours.*

Toho Cinemas – All Toho Cinemas theaters nationwide will be closed until further notice. 

Tokyu Tokyu Shibuya, Tokyu Kichijoji, Tokyu Tama Plaza and Tokyu Sapporo department stores will be closed until further notice. *Grocery sections at Tokyu Kichijoji, Tokyu Tama Plaza and Tokyu Sapporo will open with shortened hours.*

Update! Tully’s Coffee – Some Tully’s Coffee shops in Tokyo and other prefectures nationwide will be closed until further notice. Other stores will be open with shortened hours.

Update! Uniqlo – Some Uniqlo stores in Tokyo will remain closed until further notice, while others will be open with shortened hours.

Update! Yamada Denki – Yamada Denki stores nationwide will open with shortened hours (10 a.m. to 7 p.m.) until further notice.

Update! Yodobashi Camera – Some Yodobashi stores in Tokyo, Kanagawa, Saitama, Chiba, Osaka, Fukuoka and other prefectures will open with shortened hours until further notice. Floors selling toys and video games will be temporarily closed as part of crowd control measures.



Useful resources for foreign residents and visitors in Japan

  • Tokyo Metropolitan Government’s “Tokyo Coronavirus Support Center for Foreign Residents (TOCOS)” multilingual hotline
    – Available in Simple Japanese, English, Chinese, Korean, Vietnamese, Nepali, Indonesian, Tagalog, Thai, Portuguese, Spanish, French, Khmer, and Burmese, 10 a.m. to 5 p.m. on weekdays except national holidays. 
    0120-296-004 (toll free)
  • AMDA Medical Information Center’s “Multilingual Consultation Service Regarding COVID-19
    (April 10~May 20, 2020)
    – Available in English, 10 a.m. to 5 p.m. on weekdays, 10 a.m. to 3 p.m. on weekends and national holidays. Also available in Chinese, Korean, Tagalog, Thai, Spanish, Vietnamese and Portuguese on designated weekdays. Check schedule here.
    03-6233-9266 
    – Available in English and Chinese on weekdays only, 10 a.m. to 5 p.m.
    090-3359-8324 
  • Tokyo Metropolitan Government’s COVID-19 info
    https://stopcovid19.metro.tokyo.lg.jp/en/flow/
  • Tokyo Metropolitan Government’s hotline
    – Available in English, Chinese, Korean and Japanese, 9 a.m. to 9 p.m.
    0570-550571
    – 
    Available via fax for those with hearing impairments
    03-5388-1396
  • Japan National Tourism Organization’s “Guide for when you are feeling ill”
    – Multilingual clinic/hospital search available in English, Korean, Simplified Chinese, Traditional Chinese, Japanese
    https://www.jnto.go.jp/emergency/eng/mi_guide.html
  • JNTO’s “Japan Visitor Hotline
    – Available in English, Chinese, Korean and Japanese 24 hours a day
    050-3816-2787 
    +81-50-3816-2787 
    (from overseas)
    http://www.mlit.go.jp/kankocho/content/001328767.pdf
  • Japan’s health ministry hotline
    – Available in Japanese only, 9 a.m. to 9 p.m.
    0120-565653
  • World Health Organization’s “Q&A on coronaviruses
    https://www.who.int/news-room/q-a-detail/q-a-coronaviruses

 

 

 

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